Commitment to Our Customers
Technical support has always been the number one consideration and driving force behind CADD Edge. We employ 18 Application Engineers who have been certified by SOLIDWORKS to provide Technical Support and Training. Many are Certified SOLIDWORKS Experts. And several, have received Elite AE status from SOLIDWORKS.
The CADD Edge Commitment: If our product specialists are helping other people when you call, they'll get back to you within an hour! Our commitment is quality, reliable, friendly service.
How should you use Technical Support?
If you require technical help you can simply call us, or email us with your question. When you call be sure to remember to tell our support staff your name and the company you're calling from. In addition, our Product Specialists also need to know:
Your SOLIDWORKS serial #
Your SOLIDWORKS Date Code
Where can you find this information?
Under the Help Option, choose 'about SOLIDWORKS' and it will tell you both.
For more information on how to obtain a Subscription Service to take advantage of our technical support, please contact us at: 888.223.3334