You can reach technical support by phone at: 888.223.3334 or by email at: support@caddedge.com
CADD Edge prides itself on offering superior technical support
One way we do this is by having a knowledgeable, responsive technical support team. SolidWorks requires their Resellers to have only one certified technician - CADD Edge better serves you by having 15! Each technician is a Certified SolidWorks Professional in addition to being certified by SolidWorks for training and support in and is monitored monthly on their performance. They're responsive, friendly and best of all, helpful.
The CADD Edge Commitment: If our product specialists are helping other people when you call, they'll get back to you within an hour! Our commitment is quality, reliable, friendly service.
How should you use Technical Support?
If you require technical help you can simply call us, or email us with your question. When you call be sure to remember to tell our support staff your name and the company you're calling from. In addition, our Product Specialists also need to know:
Your SolidWorks serial #
Your SolidWorks Date Code
Where can you find this information?
Under the Help Option, choose 'about SolidWorks' and it will tell you both
For more information on how to obtain a Subscription Service to take advantage of our technical support, please contact us at the same information that appears above.